Do your business's internal measurements give you a competitive advantage in the marketplace? Do they judge the success of your company the same way your customers do? Are they leading indicators that have predictive ability, and correlate with value as defined by your customers? If you get what you measure, what exactly, do your internal metrics get you?
Yesterday I attended a progressive CPA course and walked away with a deeper perspective on the different ways to measure an organization’s success.
If you would like to discuss these matters, please contact me. I am ready to have a meaningful conversation on how to implement Key predictive Indicators that matter.
Tuesday, November 17, 2009
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